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Huh? Problems with customs when ordering online?

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Hey all, I've been reading random forums on the internet and apparently some people have had problems when ordering Japanese things online. Their products have been damaged/defaced, or sometimes not even received. They've said it's due to some people at customs messing with their material. What's the deal with this? Is this a common thing that's happened, has anyone had experiences with this? Are there certain types of items that get messed with more than others? I saw some messages way back on this forum but I thought it'd be cool to have a section to compile everything. What do y'all think?

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